Ada

Private

Toronto-based AI customer service platform. Powers autonomous customer resolution across chat, voice, and email for enterprise brands including Meta, Verizon, Square, and Shopify. Handles 60%+ of tickets end-to-end without human handoff for tier-1 deployments. Founded 2016.

Founders Mike Murchison

CEO Mike Murchison

Company

Founded

2016

Headquarters

Toronto, Canada

Financials

Total Funding

$343M

Sectors

Artificial Intelligence SaaS Enterprise Software

www.ada.cx

Funding History

4 rounds

Series D Jul 6, 2026

$150M

Spark Capital (Lead) Accel Bessemer Venture Partners Tiger Global Management Firstmark Capital NVIDIA Salesforce Ventures

Series C May 19, 2021

$130M

Spark Capital (Lead) Tiger Global Management Accel Bessemer Venture Partners Firstmark Capital

Series B May 19, 2021

$44M

Accel (Lead) Bessemer Venture Partners Firstmark Capital Version One Ventures Leaders Fund

Series A May 15, 2019

$19M

Bessemer Venture Partners (Lead) Version One Ventures Burst Capital

Funding data is compiled from multiple independent sources including company announcements, press coverage, and regulatory filings. While we strive for accuracy, amounts and dates may reflect reported figures at time of announcement.