Decagon

Private

Decagon is an AI customer support platform that builds autonomous AI agents for enterprise customer experience. The company combines natural language processing with code precision to enable businesses like Duolingo, Notion, Rippling, and Eventbrite to automate high-volume customer support.

Founders Jesse Zhang, Ashwin Sreenivas
CEO Jesse Zhang

Company

Founded
2023
Headquarters
San Francisco, United States
Employees
201-500

Financials

Total Funding
$481M
Last Valuation
$4.5B
Sectors
Artificial Intelligence SaaS
decagon.ai Twitter Blog

Funding History

5 rounds
Series D Jan 28, 2026
$250M
Valuation: $4.5B
Coatue Management (Lead) Index Ventures (Lead) Definition Capital Starwood Capital ChemistryVC Andreessen Horowitz A* Accel Avra Bain Capital Ventures Elad Gil Forerunner Ventures Ribbit Capital T.Capital
Series C Jun 23, 2025
$131M
Valuation: $1.5B
Accel (Lead) Andreessen Horowitz (Lead) A* Bain Capital Ventures BOND Avra Forerunner Ventures Ribbit Capital
Series B Oct 15, 2024
$65M
Valuation: $650M
Bain Capital Ventures (Lead) Elad Gil A* Accel BOND ACME Capital
Series A Jun 18, 2024
$30M
Accel (Lead) Andreessen Horowitz A* Elad Gil
Seed Jun 18, 2024
$5M
Andreessen Horowitz (Lead)

Funding data is compiled from multiple independent sources including company announcements, press coverage, and regulatory filings. While we strive for accuracy, amounts and dates may reflect reported figures at time of announcement.