Pylon

Private

AI-native B2B customer support platform providing omnichannel support across Slack Connect, Microsoft Teams, email, in-app chat, and ticket forms. Features AI-powered ticketing, knowledge base, AI agents, and workflow automation. Modern alternative to Zendesk and Intercom for B2B companies.

Founders Marty Kausas, Advith Chelikani, Robert Eng

CEO Marty Kausas

Company

Founded

2022

Headquarters

San Francisco, California, United States

Employees

51-200

Financials

Total Funding

$51M

Revenue (ARR)

$10M-$50M

Sectors

Artificial Intelligence SaaS

www.usepylon.com Twitter Blog

Funding History

4 rounds

Series B Aug 19, 2025

$31M

Andreessen Horowitz (Lead) Bain Capital Ventures (Lead) General Catalyst Y Combinator

Series A Aug 28, 2024

$17M

Andreessen Horowitz (Lead) General Catalyst Y Combinator

Seed Nov 23, 2023

$3M

General Catalyst (Lead) Y Combinator HorizonVC Comma Capital AirAngels

Pre Seed Apr 5, 2023

$125K

Y Combinator (Lead)

Funding data is compiled from multiple independent sources including company announcements, press coverage, and regulatory filings. While we strive for accuracy, amounts and dates may reflect reported figures at time of announcement.